Last Updated: April 19th, 2024
Metabite is committed to helping you live healthier. Part of that mission entails protecting the private information you share with us on your wellness journey. We take your privacy seriously so we have implemented administrative, technical and physical controls to safeguard your private information.
When you visit the Metabite website or mobile apps, we may collect certain non-personally identifiable information such as your device type, the pages you visit and time spent on each page. We collect this information and other tracking technologies. If you choose to fill out our contact form we will collect your name, address, and any other information you provide. Please do not put sensitive information such as your medical condition or other private information into the form.
Metabite processes the following personal data categories when you use ourProducts:
• Contact information such as email address or physical address.
• User information such as first name,last name, email address, User ID, and other information you may provide to us about yourself or your account.
• Device information such as IP address and location data.
• User-provided activity and contextual information such as the activities, comments, and social interactions you choose to participate in within the app.
• Optionally: data such as weight,blood pressure and physical activity.
We use the information we collect to improve our platform and streamline your experience. We may also use your personal information to respond to your inquiries, and to provide you with updates about our products and services. We will never sell or share your information with third parties.
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service,including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, with permission and when necessary, such as a mobile application's push notifications regarding activity on the service, system interruptions, including security updates, when necessary or reasonable for their implementation.
• To manage Your requests: To attend and manage Your requests to Us.
• For managing health tracking: If you choose to enrich your Metabite experience, we support data synchronization from third-party health/fitness platforms. You can synchronize health tracking data from a variety of network-enabled personal fitness devices with your Metabite account. Health data is transferred using industry-standard encryption and authentication.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Service, products, services, and your experience.
Metabite uses reasonable industry standard measures to protect your private information from unauthorized access, use, or disclosure.
Metabite uses technical and organizational safeguards to keep your data safe and secure. When appropriate, these safeguards include measures such asanonymization or pseudonymization of personal data, strict access control, and the use of encryption to protect the data we process.
We also ensure that our staff receives adequate training to ensure personal data is processed only in accordance with our internal policies, consistent with our obligations under applicable law. We also limit access to your sensitive personal data to personnel that have specifically been granted such access.
Our solution protects your personal data in-transit using encryption and other security measures. We also regularly test our service, systems, and other assets for possible security vulnerabilities.
We update our Products regularly to protect your personal data. We recommend that you make sure that you always have the latest app and firmware versions installed in order to maximize protection of your data.
You have the right to request access to any personal information we hold about you,to request that we correct inaccuracies and to request that we delete your personal information. Please contact custserv@Metabite.com for any privacy questions, data requests or other concerns.
This privacy policy will be updated from time to time to ensure compliance with legal requirements and to reflect changes in our business practices. We will post the updated policy on our site after any changes.
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at custserv@Metabite.com